PRIVACY POLICY

At ARIVAA, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make a purchase, or interact with us.

By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Personal Information
  • Full Name
  • Mobile Number
  • Email Address
  • Billing Address
  • Shipping Address
  • Payment Information (processed securely through our payment partners)
  • Order History
  • Customer Support Communications
  • Technical Information

When you browse our website, we may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Website Usage Data
  • Cookies and Similar Technologies

This information helps us improve website performance and enhance your shopping experience.
2. How We Use Your Information

We use your information to:

  • Process and fulfil your orders
  • Deliver your jewellery safely
  • Verify payments and prevent fraud
  • Provide customer support
  • Send order confirmations and shipping updates
  • Respond to your queries
  • Improve our website and services
  • Personalize your shopping experience
  • Comply with legal and regulatory obligations
3. Marketing Communications

With your consent, ARIVAA may send you:

  • New product launches
  • Exclusive collections
  • Promotional offers
  • Event invitations
  • News and updates

You may unsubscribe from our marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us directly.
4. Consent

By providing your personal information while placing an order, requesting a service, or contacting us, you consent to the collection and use of your information for the purposes outlined in this Privacy Policy.

If we request your information for marketing or any other purpose beyond order processing, we will seek your consent where required.
5. Withdrawal of Consent

You may withdraw your consent for marketing communications or request that we stop processing your personal information (where legally permissible) by contacting us at:

Email: teamarivaa@gmail.com

Our team will process your request in accordance with applicable laws.
6. Sharing of Information

ARIVAA does not sell, rent, or trade your personal information to third parties.

We may share your information only with trusted service providers who assist us in operating our business, including:

  • Payment Gateway Providers
  • Courier & Logistics Partners
  • Technology Service Providers
  • Customer Support Platforms
  • Legal or Regulatory Authorities where required by law

These service providers are obligated to protect your information and use it only for the services they provide to ARIVAA.
7. Payment Security

All online payments are processed through secure and trusted payment gateway providers.
ARIVAA does not store your complete debit card, credit card, UPI, or net banking credentials on our servers.
Payment information is processed using industry standard security protocols and encryption to help protect your financial information.
8. Cookies

Our website uses cookies and similar technologies to:

  • Improve website functionality
  • Remember your preferences
  • Enhance browsing experience
  • Analyze website traffic
  • Measure website performance

You may disable cookies through your browser settings; however, certain features of the website may not function properly.
9. Data Security

Protecting your information is important to us.
ARIVAA uses appropriate administrative, technical, and organizational safeguards to help protect your personal information against unauthorized access, disclosure, alteration, or misuse.
While we take reasonable measures to safeguard your information, no method of online transmission or electronic storage is completely secure.
10. Third-Party Services

Our website may contain links to third party websites or services, including payment providers and social media platforms.
These third party websites operate under their own privacy policies. ARIVAA is not responsible for the privacy practices or content of external websites.
We encourage you to review their privacy policies before sharing your personal information.
11. Children's Privacy

Our website is intended for individuals who are at least 18 years of age or who are using the website under the supervision of a parent or legal guardian.
We do not knowingly collect personal information from children.
12. Your Rights

Subject to applicable laws, you may request to:

  • Access your personal information
  • Update or correct your information
  • Delete your personal information
  • Withdraw marketing consent
  • Raise concerns regarding the handling of your data

To exercise these rights, please contact our Customer Support Team.
13. Changes to this Privacy Policy

ARIVAA reserves the right to update or modify this Privacy Policy at any time.
Any changes will become effective immediately upon being published on this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
14. Contact Us

If you have any questions regarding this Privacy Policy or the way your personal information is handled, please contact us.
ARIVAA Customer Support

Email: teamarivaa@gmail.com
Phone:+91 7021741734, +91 8779884542